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調查：英國人耐性不比從前
Brits lose temper after eight minutes, 22 seconds

[ 2009-12-09 08:54]

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Brits last an average of eight minutes and 22 seconds before they lose their temper, according to new research.

It found that the Internet has increased people's service demands and is eroding the classic British trait of patience as more than half admitted they lose their temper quicker than ever before.

People have become so used to the speed and convenience of the internet that more than seven in 10 get angry if forced to wait longer than one minute for a web page to download.

Being kept on hold made Brits see red more than anything else, with the average person reaching their impatience threshold after five minutes and four seconds.

In today's fast food culture, restaurant rage kicks in after only eight minutes, 38 seconds, when the average diner will start to wonder whether the meal they have ordered will ever arrive.

People running late to meet a friend should not leave it any longer than 10 minutes, one second if they do not want to face their wrath.

And tradesmen arriving to a job more than 10 minutes, 43 seconds late should not expect a cup of tea from their impatient householder.

Finally, when receiving a text or voicemail, be warned that the clock is ticking as the average Briton expects a response within 13 minutes and 16 seconds.

Mark Schmid, of telecom giant TalkTalk, which commissioned the research among 2,050 people, said: The speed of the online world is making us less prepared to wait for things to happen in the offline world.

"This is prompting people to reach the point of impatience earlier than ever before."

Top points of impatience:

Waiting for an Internet page to load 3 mins 38 secs

Waiting on hold on telephone 5 mins 4 secs

Waiting for the kettle to boil 5 mins 6 secs

Waiting for food in a restaurant 8 mins 38 secs

Waiting for friends to show up 10 mins 1 secs

Waiting for a tradesman to show 10 mins 43 secs

Waiting for someone to reply to a vm/text 13 mins 16 secs

Average 8 mins 22 seconds

(Read by Guanny Liu. Guanny Liu is a multimedia journalist at the China Daily Web site.)

點擊查看更多雙語新聞

(Agencies)

一項最新調查顯示，英國人在發脾氣前的忍耐時間平均為8分22秒。

該調查發現，互聯網增加了人們對服務的要求，使得英國人逐漸失去了其有耐性的傳統品質，超過一半的英國人承認他們比以前更容易發脾氣。

人們已經習慣于互聯網的速度和便利，如果一個網頁打開的時間超過一分鐘，十人中有七人以上會冒火。

打電話時被要求等待是最讓英國人惱火的事情，平均忍耐極限為5分4秒。

受如今快餐文化的影響，英國人等餐時間超過8分38秒就會開始冒火，此時用餐者通常會開始懷疑他們點的食物到底還會不會上。

和朋友見面遲到最好不要超過10分零1秒，否則就要看對方的臉色。

上門服務者遲到超過10分43秒，就別指望戶主給你倒杯茶了。

最后，在收到短信或語音郵件時，須及時回復，因為英國人一般期待你在13分16秒之內回復他們。

委托開展該調查的電信業巨頭TalkTalk公司的馬克?史密德說：網絡世界的速度讓我們在現實世界中失去了耐心。該公司共對2050人進行了調查。

他說：“這使得人們的耐性大不如從前。”

忍耐極限時間表：

等待網頁加載：3分38秒

打電話時被要求等待：5分4秒

等待水開：5分6秒

飯店等餐：8分38秒

等朋友：10分1秒

等修理工上門：10分43秒

等待他人回復語音郵件或短信：13分16秒

平均忍耐極限：8分22秒

相關閱讀

（中國日報網英語點津陳丹妮編輯蔡姍姍）

Vocabulary:

see red: to be angry 發怒（Whenever anyone teased Joe about his weight, he saw red. 每當有人對他的體重開玩笑時，喬就勃然發怒。）

kick in: to start happening 開始發生

wrath: forceful, often vindictive anger 憤怒

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