一周熱詞榜（9.24-30）

4. 網(wǎng)購?fù)素涋k法
refund policy for online shopping

請看例句：

The State Administration for Industry and Commerce issued a draft refund policy for online shopping on Tuesday. The policy was issued to solicit public opinion.
國家工商總局27日發(fā)布網(wǎng)購?fù)素涋k法草案，向社會公開征求意見。

《網(wǎng)絡(luò)購買商品七日無理由退貨實(shí)施辦法(征求意見稿)》中規(guī)定，消費(fèi)者網(wǎng)購商品七天內(nèi)可無理由退貨(refund products purchased online without providing any reason within seven days)，但是要承擔(dān)退貨運(yùn)費(fèi)(be responsible for the return shipping fee)。此次七天無理由退貨辦法不僅涉及網(wǎng)絡(luò)購物(online shopping)，消費(fèi)者通過電視購物、電話購物以及郵購(TV shopping, telephone shopping and postal shopping)等方式購買商品，也參照該辦法執(zhí)行。

《征求意見稿》擬將網(wǎng)購七天無理由退貨不適用范圍限定為：定制商品(custom-made products)；鮮活易腐的商品(fresh or perishable goods)；在線下載或者消費(fèi)者拆封的音像制品、計(jì)算機(jī)軟件等數(shù)字化商品(audiovisual products downloaded online or unfolded, digital products like computer software)；交付的報(bào)紙、期刊(newspapers and periodicals)；經(jīng)消費(fèi)者在購買時(shí)確認(rèn)，拆封后易導(dǎo)致商品性質(zhì)改變、影響人身安全或者生命健康的商品(products that change or undermine people's safety and health once unpacked)；一經(jīng)激活或者試用后價(jià)值貶損較大的商品(products largely devalued after activated or used)；銷售時(shí)已明示的臨近保質(zhì)期的商品、有瑕疵的商品(products that the customer is aware will soon expire or are flawed before buying)。

此外，《征求意見稿》還規(guī)定消費(fèi)者退回的商品應(yīng)當(dāng)完好(returned products is supposed to remain in good condition)。消費(fèi)者退貨時(shí)應(yīng)當(dāng)將商品本身、配件及贈(zèng)品一并退回(any accessories or gifts from the merchant must be returned together with the purchased products)。如果贈(zèng)品不能一并退回，經(jīng)營者可以要求消費(fèi)者按市場價(jià)支付贈(zèng)品價(jià)款。

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