職場必知的10個電郵禮儀

6. Proofread every message.
復查每一條信息

Your mistakes won't go unnoticed by the recipients of your email. "And, depending upon the recipient, you may be judged for making them," Pachter says.
郵件收件人會注意到你的錯誤。“而且，有些收件人會根據你犯的錯誤對你做出評價。”

Don't rely on spell-checkers. Read and re-read your email a few times, preferably aloud, before sending it off.
不要指望系統的拼寫檢查。在發送郵件之前，反復多讀幾次，最好是大聲地讀你的電子郵件。

"One supervisor intended to write 'Sorry for the inconvenience,'" Pachter says. "But he relied on his spell-check and ended up writing 'Sorry for the incontinence.'"
“一個主管本來想寫‘造成不便深感抱歉’（'Sorry for the inconvenience’），但他太相信他的拼寫檢查程序，結果寫成了‘尿失禁深感抱歉’（Sorry for the incontinence）。”

7. Add the email address last.
最后添加（收件人）郵件地址

"You don't want to send an email accidentally before you have finished writing and proofing the message," Pachter says. "Even when you are replying to a message, it's a good precaution to delete the recipient's address and insert it only when you are sure the message is ready to be sent."
“在你完成郵件內容和校對信息之前，你肯定不想一不小心把郵件發送了出去。即使是在回復郵件時，刪掉收件人的郵件地址也是一個很好的預防措施，只有在你確定郵件內容已經完成以后才輸入收件人地址。”

8. Double-check that you've selected the correct recipient.
仔細檢查，確認你選擇的是正確的收件人

Pachter says to pay careful attention when typing a name from your address book on the email's "To" line. "It's easy to select the wrong name, which can be embarrassing to you and to the person who receives the email by mistake."
帕切特表示，在收件人一欄上，從地址簿里選擇輸入收件人的時候，需要格外謹慎注意。“我們很容易選到錯誤的收件人，這無論對你還是那個錯收到這封郵件的人來說都很尷尬。”

9. Keep your fonts classic.
保持使用經典字體

Purple Comic Sans has a time and a place (maybe?), but for business correspondence, keep your fonts, colors, and sizes classic.
Purple Comic Sans也許曾風靡一時，但對于商務信函來說，字體、顏色和大小應沿用經典樣式。

The cardinal rule: Your emails should be easy for other people to read.
基本規則：你的郵件應該方便他人閱讀。

"Generally, it is best to use 10- or 12- point type and an easy-to-read font such as Arial, Calibri, or Times New Roman," Pachter advises. As for color, black is the safest choice.
“一般地，最好使用10或12的字號，并選用易于閱讀的字體，如Arial,，Calibri或者Times New Roman，”帕切特建議。至于顏色，黑色是最為安全的選擇。

10. Nothing is confidential — so write accordingly.
沒有什么能夠保密，所以別亂寫。

Always remember what former CIA chief General David Petraeus apparently forgot, warns Pachter: Every electronic message leaves a trail.
要記得前中央情報局局長彼得雷烏斯將軍的教訓：每一個電子信息都會留下痕跡。

"A basic guideline is to assume that others will see what you write," she says, "so don't write anything you wouldn't want everyone to see." A more liberal interpretation: Don't write anything that would be ruinous to you or hurtful to others. After all, email is dangerously easy to forward, and it's better to be safe than sorry.
“一個基本的方針是要假設別人會看到你所寫的東西，”她說，“所以不要寫一些你不想任何人都看得到的東西。”更寬泛的解釋是：不要寫那些對自身或他人有害的內容。畢竟，郵件容易被轉發，所以有相對的危險性，考慮安全總比他日后悔要好。

英文來源：商業內幕

譯者：梁倩SCNU

審校&編輯：馬文英