Wenzhou, Zhejiang province makes all-out efforts to improve the level of power accessibility

On the eve of the Spring Festival, as the temperature gradually drops, the electricity load before the festival continues to rise. State Grid Wenzhou Power Supply Company has been conducting in-depth on-site services for major customers, making every effort to improve the "power availability" at the service level and continuously optimize the business environment.

At Yongjia Newton Fluid Technology Co Ltd, power inspection personnel had an in-depth communication with the enterprise's electricity-related experts regarding the electricity demand during the Spring Festival and the equipment load situation. They also analyzed the power consumption efficiency for the users through power big data and put forward targeted optimization suggestions. At the same time, the inspection personnel actively publicized relevant new policies and benefits to the enterprise and voluntarily inspected the indoor and outdoor power supply and consumption equipment of the customers to eliminate potential electrical hazards, making every effort to ensure that enterprises that do not suspend production during the Spring Festival have no worries about power supply.

It is reported that in order to continuously optimize the power business environment, the company starts from three aspects: deepening the service mechanism, innovating the service mode and strengthening the guarantee. It focuses on the whole process, all links and all elements of the power consumption of large customers in the regional industry, innovates the "customized" service expansion mode and actively connects with the power consumption needs of enterprises. By forming a "1+N" professional team, actively docking with the park management committee and getting close to the park customers, it provides all-weather, diversified and personalized services such as service expansion, meter reading and charging, comprehensive energy and fault handling. At the same time, it establishes a project reserve library, pre-arranges the preparation of power access schemes and the early stage of supporting engineering projects, and opens up a green channel for supporting projects. After the large customer project is put into operation, it conducts "regular + special topic" return visits to actively listen to and solve the power consumption demands of enterprises.

Next, State Grid Wenzhou Power Supply Company will continue to maintain good communication with electricity customers in the region, enhance the sense of gain and satisfaction of power customers, and actively provide strong power support for the regional economic and social development.