AI will increasingly become normal feature

It is a world in which artificial-intelligence (AI) applications perform many tasks better than we can. Like fish in water, digital technologies are our infosphere's true natives, while we analog organisms try to adapt to a new habitat, one that has come to include a mix of analog and digital components.

The AI agents that have already arrived come in soft forms, such as apps, web bots, algorithms, and software of all kinds; and hard forms, such as robots, driverless cars, smart watches, and other gadgets. They are replacing even white-collar workers, and performing functions that, just a few years ago, were considered off-limits for technological disruption: cataloguing images, translating documents, interpreting radiographs, flying drones, extracting new information from huge data sets, and so forth.

Digital technologies and automation have been replacing workers in agriculture and manufacturing for decades; now they are coming to the services sector. More old jobs will continue to disappear, and while we can only guess at the scale of the coming disruption, we should assume that it will be profound. Any job in which people serve as an interface - between, say, a GPS and a car, documents in different languages, ingredients and a finished dish, or symptoms and a corresponding disease - is now at risk.