Society

Battling the odds to make the most of online life

By Li Li (China Daily)
Updated: 2011-01-07 07:35

Online community

Zhang Yunpeng, 34, uses a chopstick to upload pictures of his brush paintings online. The success of the Zhang brothers' store on Taobao has made them role models for the millions of disabled people across China. [Liu Zhe/China Daily]

For disabled people looking to boost their job opportunities, help is also at hand from several voluntary groups. One of the biggest is the China Taobao Disabled Alliance.

"There's great interest in learning the Internet business among disabled people," said Lu Xing, who heads the alliance from his home in Hefei, capital of Anhui province. The 35-year-old, who is deaf, opened a Taobao store in 2009 and soon became an online sales agent for Lenovo laptops.

He recalls that, during regular visits to websites for deaf and mute people, he noticed bulletin board comments like "I wish I understood the Internet business" and "I want to open a shop on Taobao".

To cater to the great demand and help with the free exchange of information among the disabled, he built an online communication platform last year for group chats.

"Our alliance has quickly expanded to more than 200 members," said Lu. "About 10 percent are physically challenged, while the rest are all deaf mutes."

Most members have already opened online shops and keep each other company every day by chatting while managing their businesses. The alliance has become vital to many newcomers as it allows them to access a wealth of information, from reliable suppliers to shop decorations for their virtual storefronts.

Kong Qingfeng has also started a similar online business group called Disabled Family.

"Together, we can form a bigger Internet company and even register a brand to attract suppliers," said the 24-year-old, who suffers from ankylosing spondylitis, a disease that affects the spine and can cause immobility. "One day, we can take the business to the real world and help more disabled people get jobs."

Workplace worries

For Chinese people with mobility problems, Web businesses are a good alternative to the mainstream labor market, which experts say is still fraught with discrimination.

"I turned to the Internet after I was rejected by many companies," said Wan Li, 39, a deaf Web entrepreneur in Hangzhou, capital of Zhejiang province.

After eight years of education at a school for the deaf, he was found assembling radios at a local factory. However, the 600-yuan monthly salary was not enough to support his family, especially after the birth of his son, so in 2007 he quit with the intention of finding a better job using his computer skills. It was harder than he had expected.

"These people in human resources have a nice way of saying no," said Wan, as he recalled his job-hunting days. "They always told me to go home and wait for further notice, but the notice never came."

He said he is more than capable of working in a job that involves a keyboard or as an office assistant, yet companies turned him down because he is deaf.

"Why would they want me when they have enough healthy people to choose from," said Wan, mockingly. He now owns two successful online stores selling cloth bags. "I'm making 10 times more than I used to," he added with a proud smile.

Yuemei Automobile Dashboards, a private company in Tianjin about 100 kilometers from Beijing, has been recruiting disabled workers for its production line since 2005. Today, they account for almost half of its 47 employees.

"It takes about a month for an able-bodied person to learn the skills of making a dashboard, but it takes three to six months to train disabled workers," said company owner Xu Jinyou.

Apart from the difficulty involved in training, he said the lower productivity of disabled workers also adds more financial pressure to the business. "Most interest-driven entrepreneurs just don't have the patience," he added.

The reality has driven a large proportion of disabled people away from the job market and towards self-employment. Selling products on the Internet is the easiest and most popular option, as startup costs are low. It is not necessarily the most suitable, however.

"Hours of concentrating on a screen can take a heavy physical toll on disabled people," said Xu Junxing at China Disabled Persons' Network, who explained many suffer from deteriorating health.

She said a large number give up after a few months of running an online shop, usually because of poor choices in suppliers and products. "It takes not only passion but also business knowledge to run a successful online shop," she added.

Her website offers business consultancy services to many disabled netizens, with training in computer and other skills provided by the China Disabled Persons' Federation.

"However, the ones who find employment on the Internet make up just a small fraction of China's disable population," said the website editor. "Most disabled people are taking low-level jobs or are unemployed."

The country has about 83 million disabled people, including more than 7 million capable of working, according to the China Disabled Persons' Federation. However, fewer than 3 million actually are employed.

The unemployment rate of disabled people in cities and townships was 8.6 percent in 2010 - double that of the general population. (The figure is much higher in rural areas.)

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