Beijing Expo 2019 Ticketing Information (for online ticket buyers)

I.Notice on Ticketing

All ticket buyers and holders of the International Horticultural Exhibition Beijing, China 2019 (hereinafter referred to as “Beijing Expo 2019”) shall read the “Ticketing Information” carefully and follow the terms and conditions stipulated hereby. Buying the tickets of Beijing Expo 2019 requires the use of real names, which means all visitors must input their ID information to buy or book tickets online.

II. Ticket Categories and Prices

1.Individual tickets of Beijing Expo 2019 are categorized into “designated day tickets” and “standard day tickets.” The holder of a designated day ticket is allowed to enter the Expo Site at the designated day or any standard day, and the holder of a standard day ticket is only allowed to enter the Expo Site at any standard day.

2.Beijing Expo 2019 is scheduled to last for 162 days from April 29 to October 7, of which there are 15 designated days, including the opening day (April 29, 2019), the Labor Day holiday (May 1, 2019), the Dragon Boat Festival holiday (June 7-9, 2019), the Mid-Autumn Festival holiday (September 13-15, 2019), and the National Day holiday (October 1-7, 2019, and October 7 also marks the closing day). Apart from the foresaid designated days, all of the rest 147 days are standard days.

3.Designated day tickets are further categorized into “ordinary designated day tickets” and “concessionary designated day tickets,” and standard day tickets are also further categorized into “ordinary standard day tickets” and “concessionary standard day tickets.” The applicable conditions and prices for tickets bought online are as follows:

Note: Admission to the Expo Site is free for children (those below the age of 14, namely born on January 1, 2005 or later) at an age below 6 years old (namely, born on January 1, 2013 or later) or with a height of 1.3 meters or less.

4.Ticket sales are divided into two periods: the pre-sale period (from January 19 to April 28, 2019) and the expo period (from April 29 to October 7, 2019). Buyers of non-concessionary tickets can get 10% off during the pre-sale period.

III.Ticket Booking and Admission

1.Buying the tickets of Beijing Expo 2019 requires the use of real names, and all visitors are required to input information of their second-generation ID cards (or valid passports, mainland travel permits for Hong Kong and Macao residents and mainland travel permits for Taiwan residents) to buy or book tickets online.

2.Online ticket buyers need to reserve the day to enter the Expo Site. Beijing Expo 2019 sets an upper limit for the number of daily visits. Visitors can buy tickets online in advance, but in case that the number of tickets sold reaches a day’s upper limit, ticket sales of that day will cease. On-site ticket offices only provide individual tickets of the day.

3.The holder of each valid ID certificate (ID card, passport, mainland travel permit for Hong Kong and Macao residents or mainland travel permit for Taiwan residents) is permitted to buy or book one ticket each day.

4.People aged at 60 or above (namely, those born on December 31, 1959 or earlier) and children aged below 18 (namely, those born on January 1, 2001 or later) may buy concessionary tickets online.

5.Other groups to whom concessionary tickets are applicable (including the disabled, in-service soldiers and officers, and students at institutions of regular higher education) need to buy tickets on site at designated ticket windows (near Gate 1, Gate 2 and Gate 5) and show their valid second-generation ID cards and certificates that prove they are entitled for such concession.

6.Ticket sales, online and offline, close at 18:00 each available day.

7.Buyers should check the categories, volumes and payments of the tickets when buying, and are entitled to ask for invoices equal to the amounts they paid.

8.Visitors who enter the Expo Site by swapping their second-generation ID cards, passports, mainland travel permits for Hong Kong and Macao residents or mainland travel permits for Taiwan residents at 16:00 or later (subject to automated recording of relevant check-in system), if needed, can enter the Expo Site again the next day by swapping aforesaid ID certificates (except that the day follows a standard day).

IV.Ticket Changing and Refunding

1.Prior to check-in, online ticket buyers can apply to get their tickets changed or refunded once before 18:00 on the reserved day of admission via the channel they bought such tickets. A designated day ticket can be changed into a ticket for any designated day or standard day after the day when relevant application is submitted (buyers will not be refunded for any price differences). A standard day ticket can be changed into a ticket for any standard day after the day when relevant application is submitted. If a ticket holder doesn’t enter the Expo Site and change and refund the ticket before 18:00 on the day of admission as booked, his or her ticket will be considered as used and thus cannot be changed or refunded.

2.One can book as many as six tickets per order. If needed, all tickets in one order must be changed or refunded together, rather than be changed or refunded partially.

3.For visitors who apply for refunding, the channel via which they buy tickets will be responsible for relevant refunding procedures. For details, please enquiry relevant ticket-selling channels.

V.Ticket Checking

1.Those who enjoy free admission and visitors who hold tickets both need to show their valid ID certificates (including ID cards, passports,mainland travel permits for Hong Kong and Macao residents and mainland travel permits for Taiwan residents) before entering the Expo Site.

2.Visitors who hold concessionary tickets need to show the original certificates that prove they are entitled for such concession and their valid ID certificates before entering the Expo Site via designated entrances.

3.Visitors who register their ID card information when buying tickets online can directly enter the Expo Site via designated entrances of Gate 1, Gate 2 and Gate 5 by showing their valid ID cards.

4.Visitors who register the information of their passports,mainland travel permits for Hong Kong and Macao residents and mainland travel permits for Taiwan residents when buying tickets online can directly enter the Expo Site via designated entrances of Gate 1, Gate 2 and Gate 6 by showing their valid certificates that they registered online.

5.Visitors who have bought tickets but fail to check in due to loss or damage of their certificates or other situations can get a temporary admission permit at on-site ticket offices by showing their temporary ID certificates issued by relevant public security departments and enter the Expo Site within the valid period of the temporary admission permit.

6.Visitors who book tickets via the same order must show all of their valid ID certificates registered when buying tickets to enter the Expo Site. Once any of them successfully checks in, all tickets booked via the order cannot be changed or refunded.

VI.Opening Hours

VII.Others

1.Beijing International Horticultural Exhibition Coordination Bureau will publish information about ticketing in the form of notices. The public can inquire relevant information via the official website of Beijing Expo 2019 (http://www.horti-expo2019.com/) or the service hotline of Beijing Expo 2019 (86-10 86484017).

2.Beijing International Horticultural Exhibition Coordination Bureau has the right to adjust ticketing terms and conditions according to operational situations and will inform the public and relevant institutions of such adjustments, if any.

3.All exhibitions and activities held in the Expo Site during Beijing Expo 2019 will not charge extra fees unless otherwise stipulated.

4.Beijing International Horticultural Exhibition Coordination Bureau reserves the right of final interpretation.